Col. Nicole MalachowskiFirst Woman Thunderbird Pilot, Combat Veteran, Fighter Squadron Commander, White House Fellow & Adviser, and Indomitable Spirit
General Session featuring Col. Nicole Malachowski (USAF, Ret.)Monday October 22 08:00 - 09:30
Adrianne HasletPublic Speaker, Global Advocate for amputee rights, Boston Marathon Survivor, Ballroom Dancer and Blade Runner
General Session featuring Adrianne Haslet and Everyday Hero AwardTuesday October 23 07:30 - 08:45
Dr. Peter DiamandisFounder of The X Prize Foundation, and rare combination of visionary, CEO, scientist, storyteller, innovator, and wizard
Closing Session and Changing of the Guard with Peter DiamandisWednesday October 24 02:30 - 03:45
ACCELERATE YOUR GROWTH
AND EXPERIENCE THE LIMITLESS
OPPORTUNITIES OF MSCA18 SOAR!
Easy Prey: How to Protect your Business from Data Breach, Cybercrime and Employee Fraud
With access to infrastructure and connected systems, contractors are frequently targeted by hackers for malicious reasons like cyber-ransom and systems penetration. In this session, Nick will inform, and possibly disturb, with his important message regarding minimizing risks to your privacy, data, and business operations in our connected digital world, while enjoying the benefits of technology.
Building Data Analytics – Strategic Advantage or Threat?
Many buildings have systems which are producing massive amounts of data each day. That data is often discarded and not used to its full potential to bring value to the building owners, operators and occupants. Whoever has the keys to this data is king.
This session will explore how equipping your mechanical service offering with advanced building analytics software technology can add additional revenue streams to your business. These additional revenue streams include pull through service work uncovered by advanced analytics, as well as getting more out of your service technicians by using advanced analytics to perform data and performance driven maintenance versus the traditional time- based maintenance. This technology can also allow you to stand apart from your competition and provide an innovative solution by offering automated fault detection and diagnostics and energy baselining and benchmarking. Real-world case study examples will be showcased, highlighting project results and return on investment.
Keith La Rose
The Scooch Project - Moving Your Leadership Just a Little
During The Scooch Project, Steve will navigate the riddle of disengagement and empty! Why is it that two leaders can do the exact same thing and get two completely different results? Why can two companies be the same in so many areas and yet one is fun to work for and the other drives people insane? According to researchers, 70% of our workforce is disengaged. Why? In this session, Steve will explore that one common thing effective leaders and cultures have that enables them to accomplish great things, in and through people. You will be challenged to rethink the steps it takes to create a culture in which people can come to work and be the best version of themselves and experience full. Warning: it’s not normal!
Designing Your Business for the 21st Century
According to Mike Walsh, most companies are simply not designed to survive. They become successful on the basis of one big idea or breakthrough product. The companies that will thrive in the near future are the ones not only embracing change but breaking the rules. Companies built to survive are a result of deliberate business design decisions smart leaders are making today. During this session, Walsh will outline the mega-trends shaping the future of business and consumer behavior, and the lessons learned from successful Fortune 500 companies on leveraging disruptive innovation, adopting a data-driven mindset and leading change through digital transformation. Walsh will provide additional take home value by providing “Mind Grenades” - thought-provoking questions and “next action” ideas and concrete suggestions specific for the HVACR industry.
Creating a Vision of Greatness
Paul Saginaw will share his inspirational and “visioning” approach to business that has led to Zingerman’s success including the unique business practices that Zingerman's has implemented and adapted to create a Community of Businesses, which includes 10 different businesses with over 700 employees and close to $65 million in annual sales. Paul will explain why Great Service, Open Book Management, and Visioning have created a culture of engagement and appreciation from the front line to the organization's governing body with behind-the-scenes "secrets" that are invaluable in building a special, sustainable business of any kind. Zingerman’s “signature approach” of creating an extraordinary organization and becoming the best at what they do---not necessarily the most profitable---and building a good reputation and brand, is what results in long-term success.
Life Would be Easy if it Were Not for Other People
Imagine what you could accomplish if you could decode the mystery of human behavior and truly understand what makes people do what they do and say what they say (including yourself)! Research shows that the #1 key to SUCCESS is the ability to get along with other people at work and at home. With laugh-out-loud humor, killer take-away strategies and her amazing insights into ourselves and others, human relations expert Connie Podesta will both challenge you and empower you with the knowledge you need to get along better with the people in your life. Connie will take you right inside the minds and personalities of the people you deal with every day – bosses, colleagues, partners, customers, friends, and family – so you can act, rather than react, to whatever life throws your way. Get ready for less stress and more success!
Be a Story Worth Telling - How an Online Engagement Strategy Earns More Pay for Less Work
Billy Marshall, CEO and founder of ServiceTrade and the author of The Digital Wrap, a book that helps service contractors understand how to build valuable relationships with their customers through online engagement, will open your eyes to the value of a positive online strategy. Humans are programmed to respond to images, stories, and the rhythm and rhyme of music. We are stirred by our favorite songs, movies, and books. Historically, large consumer brands like Coca-Cola, Ford, and Chevy have used music and stories to profound effect in establishing a premium market position. Lately, brands like Facebook, Snapchat, Amazon, and eBay have used online storytelling with pictures and customer reviews to build extraordinary value for their shareholders. So how does a commercial service contractor take advantage of these human tendencies toward images, music, and stories to similarly build the value of their service brand? Join this session to discover how technology makes it possible to pull the customer into an online experience that transforms your services brand into a great digital storyteller and earns you more pay for less work.
One Day Optional Bonus Program: Get a Grip on Your Business: Are you Running Your Business or is it Running You? Featuring Tom Bouwer
If you’d like to be in more control of your organization, you’re not alone. As thousands of business leaders have discovered, the key to faster growth, bigger profits, more loyal customers and fewer frustrations is EOS®. EOS (Entrepreneurial Operating System) is a comprehensive business system with real, simple, practical tools. This presentation helps participants learn to implement a simple "way of operating" that helps leadership teams clarify, simplify and achieve their vision.
Leaders looking for a silver bullet or the next "flavor of the month" need not attend. In this value-packed workshop, attendees learn to see their businesses in a whole new light and to achieve better results through strengthening the Six Key Components™ of a truly great organization. The outcome creates alignment and synchronizes all the pieces of your business to produce the results you want.
Attendee Value and Takeaways:
- Review the Six Key Components of top companies: Vision, People, Data, Issues, Process, and Traction
- Learn a powerful tool to clarify and achieve your vision
- Work with two simple tools that will get the right people in the right seats
- Build the right company scorecard to deliver an absolute pulse on your business
- Master practical tools that successful entrepreneurs use to get more done
Stories of Success - Addressing the Labor Shortage
Tim Herbert, Lead Organizer, Washington State Pipe Trades
Josh Windy, Organizer, Michigan Pipe Trades
It is no secret that we are headed towards a crucial labor shortage in the building trades industry. In fact, it is already apparent in many parts of the country. During this session, Tim Herbert, Lead Organizer, Washington State Pipe Trades and Josh Windy, Organizer, Michigan Pipe Trades, will teach you how the service technician labor shortage is being creatively and successfully addressed by two forward-thinking organizers. They will discuss the steps they undertake to find and contact potential recruits; how long-term, on-going relationships are fostered; how an interactive database has been created to help track and maintain contacts; and how local contractors are involved and engaged in the process. They will share their secrets to success and get you thinking differently about recruiting plans for your area.
Are Your PM Sales Doing the Heavy Lifting?
Dave Bavisotto, VP, Service, Illingworth-Kilgust Mechanical
Chris Carter, VP, Service, Murphy Company
Wayne Turchetta, VP, HMC Service Company
Maintenance Contracts are the foundation of your business and the strongest way to grow your profits! Is your company achieving its true growth potential? Learn the real value of selling PM agreements to accelerate your growth. Dave Bavisotto, VP, Service of Illingworth-Kilgust Mechanical, Chris Carter, VP, Service of Murphy Company, and Wayne Turchetta, VP of HMC Service Company, will explain the importance of growing your agreement base and keys to retaining it. Did you know that each new PM agreement has the potential to generate over 200% return on investment thru repair work with proper retention? Do yours?
Early Bird Registration
The early bird member registration fee for MSCA18 is $1,400, if you register by July 21, 2018. Beginning July 22, the cost is $1,500. Spouse registration is $600 (early bird rate until July 21 or $650 (regular rate beginning July 22).