General Session: The Hero Effect: Being Your Best When It Matters the Most! (Presentation of Everyday Hero Award)

During this motivating and entertaining session, Kevin Brown will share ideas, strategies and principles that will inspire you to show up every day and make a positive difference. You will learn to achieve greater results by eliminating “ordinary” thinking and mastering the habit of excellence. Own the moments that matter (and they all matter) by taking responsibility for your attitude, actions, and results and create meaningful relationships to deliver an extraordinary experience for every “customer” at work and at home. Kevin will show you, using humor and real-life examples, that Heroes Help People…with NO STRINGS ATTACHED; Heroes Create an Exceptional Experience; Heroes Take Responsibility and Heroes Live and Work with Optimism. This program delivers actionable ideas that every leader can implement immediately to begin creating a culture of excellence at every level in their organization.

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